Terms & Conditions

Terms and conditions of use and sales

Welcome to the Russians-in-London Store. The Russians-in-London Store provide these pages as an outlet for our goods and services. Please read the following terms and conditions carefully. By using the Russians-in-London Store you are agreeing to be bound by these terms and conditions.

Alexander Dimelow, trading as Russians-in-London Store.

Privacy

The Russians-in-London Store retains details of all orders placed though it's online shop. Whilst details of all purchases and some information about the buyer are held after completion of the transaction they will not be used to communicate with the buyer except in direct relation to any purchases made. The Russians-in-London Store will never give your personal details to any third party except where required to by law. Details of your visit may be used internally for development of the website.

Credit Card Transaction

All credit card payments on our site are processed through secure Stripe / PayPal / Nochex merchant services. Credit card information collected by 
Stripe / PayPal / Nochex is stored only at Stripe / PayPal / Nochex secure servers.

Accuracy of information

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when placing an order. If you believe you have provided us with incorrect information please contact us.

Access of site

The Russians-in-London Store grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Russians-in-London Store . This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Russians-in-London Store and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising the Russians-in-London Store 's or its affiliates' names or trademarks without the express written consent of the Russians-in-London Store . Any unauthorised use terminates the permission or license granted by the Russians-in-London Store .

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to any page of the Russians-in-London Store as long as the link does not portray the Russians-in-London Store , its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any the Russians-in-London Store logo or other proprietary graphic or trademark as part of the link without our express written consent.

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

The Russians-in-London Store reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Chargebacks

Any customer withdrawing order payments via bank or credit card or PayPal account (a "chargeback") may be subject to a administration fee of £25 + additional merchant fee. The Russians-in-London Store also reserves its right to defend such chargebacks and recover the original monies from the card issuer.

Returns

Under the EU Distance Selling Directive you have the right to cancel your order and receive a full refund (not including postage) for 7 days after receiving your order. This assumes that any seals or wrapping on the item is still intact. We are also happy to give a refund on any faulty item purchases through the Russians-in-London Store within 7 days of your receipt of that products.

Before returning any item please contact us by email. This will allow us to process your request in the most efficient manner.

Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not the Russians-in-London Store , are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

* for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
* to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
* to cause annoyance, inconvenience or needless anxiety contract

When you place an order to purchase a product from the Russians-in-London Store , we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

Database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Russians-in-London Store , its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of the Russians-in-London Store and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of the Russians-in-London Store , our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without the Russians-in-London Store 's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without the Russians-in-London Store 's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without the Russians-in-London Store 's express written consent.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

We verify prices as part of our dispatch procedures. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

Customs

When ordering goods from the Russians-in-London Store for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from the Russians-in-London Store , you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Children

The Russians-in-London Store does not sell products for purchase by children. If you are under 18, you may use the Russians-in-London Store only with the involvement of a parent or guardian.

Electronic communications

When you visit the Russians-in-London Store or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Losses

the Russians-in-London Store will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. The Russians-in-London Store does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our resonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England. You agree, as we do, to submit to the non-exclusive jurisdiction of the England courts.