Guide to Placing an Order

  • Browse products
    • Navigate the store using the top menu categories or sidebar filters
    • Use the search bar to find specific items by name, brand, or keywords
    • Click on product images or titles to view detailed product pages
    • Look for sales, featured items, or new arrivals often displayed on the homepage
  • Add items to cart
    • On the product page, select any required options (e.g., size, color, style)
    • Choose the desired quantity using the quantity selector
    • Click the "Add to Cart" button
    • Look for a confirmation message or popup indicating the item was added successfully
    • Continue shopping or proceed to cart
  • Review shopping cart
    • Click on the cart icon, usually located in the top right corner
    • Review each item, ensuring correct products, options, and quantities
    • Update quantities by changing numbers in quantity boxes and clicking "Update"
    • Remove items by clicking the "Remove" or trash can icon
    • Note any applicable discounts or promotion codes
    • If available, enter a coupon code in the designated field and apply it
  • Proceed to checkout
    • Click the "Proceed to Checkout" or "Go to Checkout" button
    • This is typically a prominent button in the cart summary area
  • Sign in, create an account, or checkout as guest
    • If you have an account, enter your email and password to log in
    • New customers can create an account by providing basic information
    • Many Magento stores offer a guest checkout option for faster processing
    • Choose your preferred method and proceed
  • Enter shipping information
    • Provide your full name, address, city, state/province, zip/postal code, and country
    • Include a phone number for delivery-related communications
    • If offered, select a shipping address from your saved addresses
    • Choose your preferred shipping method (e.g., standard, expedited, overnight)
    • Note the estimated delivery dates and costs for each shipping option
  • Choose payment method
    • Select from available payment options (e.g., credit card, PayPal, bank transfer)
    • For credit card payments, enter your card number, expiration date, and CVV
    • Some stores may offer digital wallet options like Apple Pay or Google Pay
    • If paying with PayPal or similar services, you may be redirected to complete payment
    • Ensure the billing address matches the one on file with your payment method
  • Review order
    • Carefully check all entered information for accuracy
    • Review the order summary, including:
      • Individual item prices and quantities
      • Subtotal
      • Shipping costs
      • Taxes
      • Discounts or promotional savings
      • Total order amount
    • Read and accept the terms and conditions if required
  • Place order
    • Click the "Place Order" or "Complete Order" button
    • This button is usually large and prominently displayed at the bottom of the checkout page
    • Wait for the order processing to complete; do not close the browser during this time
  • Confirmation
    • You should see an order confirmation page with your order number
    • Save or print this page for your records
    • Check your email for a detailed order confirmation
    • The email typically includes:
      • Order number
      • Order summary
      • Shipping address
      • Estimated delivery date
      • Payment information
      • Customer service contact details
  • Post-order actions
    • Create an account if you checked out as a guest and want to track your order easily
    • Check your order status by logging into your account or using the provided order tracking link
    • Contact customer service if you need to make changes or have questions about your order
Copyright © 2010-2024 by Russians-in-London Store. All rights reserved.